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Shipping & Returns
Please note - all purchases will be redirected to Shopify.
Prices are shown in Australian dollars.
Orders within Australia are $10 flat rate shipping, free local pick up, or free shipping on orders over $125 in Australia (use code 'worldwideshipping'). All domestic orders are shipped directly from us to you via Australia Post and include tracking. The delivery time varies depending on location, however you can expect to receive your item within 2-7 business days of it being shipped.
All international orders are shipped via Australia Post and includes tracking for a flat rate of $20. We do offer free shipping on orders over $125 (use code 'worldwideshipping'). We are not responsible for any taxes, duties or customs charges that may be charged to you upon the package reaching your destination. We cannot be held responsible for lost or missing parcels or weight times while your parcel is in Customs. Delivery time varies according to location and we cannot guarantee any time frame for your order to arrive but generally it takes up to 10 business days.
Free shipping is not available on express post orders.
Unfortunately, we are unable to accept returns or offer refunds on items for change of mind. We may be able to accommodate exchanges of size subject to availability, however, the customer is responsible for covering the associated shipping costs.
No exchanges or returns will be accepted on sale items.
We do our best to make sure that each piece is sized according to the national average. However, every child is different and we encourage you to read the sizing information on the product listing. If you are still unsure of what size is best for your child, please contact us at firstname.lastname@example.org.
We take pride in carefully selecting the highest quality fabrics for our garments. All garments are made from natural cotton or linen and therefore may have inconsistencies in the weave. These are not flaws but a natural result of the process and add to the character of the fabrics. Our garments can be washed in a washing machine but we recommend placing them in a laundry bag and using a cold water cycle, and line drying in shade to ensure the longevity of your garment. Please allow 10% shrinkage after the first wash due to the natural fabrics used.